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Fear Free Certified Professional

November 2, 2017

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FEAR FREE CERTIFIED PROFESSIONAL

In this week’s blog, I wanted to introduce you to Fear Free Veterinary Visits and what it means for you and your pet. Veterinary visits are often a big stressor for our patients as well as their pet parents. In fact, one of the main reasons that people hesitate to bring their pets in for visits – be it routine or sick visits. There is a new movement to help change that – to help create and environment to where you and your pet do not worry or stress about coming in to see us. We are here to help you create a plan for all stages of your visit. It’s important that our clients know that we don’t judge bad behavior in our patients. We know they are family members and that it’s often difficult. For example, cats are very much creatures of habit, imagine a cat that lives indoors 365 days a year – to bring them out into the big great world, even for a short 1-2 hours can be very difficult for them and in turn for you. Imagine yourself in their position. Of course, many pets don't seem to mind, dare I say some even LOVE to come see us, but for the rest of you, we are here to help!

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Earlier this year, Dr. Zumpano became Fear Free certified and I recently followed suit. We are working on incorporating the Fear Free program throughout the hospital. Every member of the staff is involved from the client services representatives to the nurses and the veterinarians.

The Fear Free plan starts from the minute you make your appointment and doesn’t end until you get your pet safely home. We also recognize that some patients that are hospitalized for illnesses and for procedures will also benefit from this program. It’s no secret that stress plays a major role in healing time as well as success.

Our goal is to make your pet benefits from this program and we look forward to continuing to provide a safe comfortable environment for you and your pets. We welcome you to visit http://www.fearfreepets.com to learn more about helping to make this part of your pets lives more positive.

Next week I will be talking more about the different things that we do to help you and your pet make the most out of your visits to Pikesville Animal Hospital.

Until next time!

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Office Hours

Our General Hours

Monday:

7:30 am-7:00 pm

Tuesday:

7:30 am-7:00 pm

Wednesday:

7:30 am-7:00 pm

Thursday:

7:30 am-7:00 pm

Friday:

7:30 am-7:00 pm

Saturday:

8:00 am-1:00 pm

Sunday:

Closed

  • "Best vet, hands down! They are compassionate and truly care for animals."
    Alexander P.
  • "Great staff. Great Doctors. Great care! Can't say enough good things!"
    Ed S.
  • "I don't have enough positive words to say about Pikesville Animal Hospital. Dr. Zumpano and his crew are top notch, and they all clearly love our pets, and above and beyond that, know what they are doing! Best Veterinary Clinic in the state!"
    Natasha G.
  • "[They] were the most professional staff ever as they worked with my doggie for over 3 months to guide her through the healing process. From welcoming, attentive front office staff, to the care and support from the professionals, ALL made for the most positive experience."
    Mamie H.
  • "Dr. Zumpano and all the staff at Pikesville Animal Hospital are wonderful. Expert professionals motivated by their obvious compassion and love for animals - best possible combination! Will definitely continue bringing all of my pets here."
    Kim P.